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If a job/project shows someone was "Hired" below the details, is that project no longer open?

johnhammell
Active

I'm new to Upwork and have been reviewing a lot of jobs/projects in the past two days.

 

If a job is still in the job search results, does that mean the job is still open / unfilled?  Often there are simple projects where it shows below the details that someone was "Hired."

 

Does that mean the job is no longer active?  If so, then why do jobs like that still show in the search results?

 

I need some clarification on this as I do not want to be wasting credits for connections by making proposals for jobs/projects which have already been filled.

 

Thanks,

 

John

45 REPLIES 45
mwiggenhorn
Community Guru

Some clients either hire more than one freelancer and/or leave the job open because they are not sold on the freelancer they hired.


@Mary W wrote:

Some clients either hire more than one freelancer and/or leave the job open because they are not sold on the freelancer they hired.


Except for the fact the contracts, one agreed to and the job awarded, are between the client and *that* freelancer. They just can't take me off a contract and put you on it. What if there were milestones already paid? What if it's an hourly project and money is still being processed. Then there is any disputes that client might have with the freelancer or vice versa which is now why they are looking for a new freelancer. Again that contract is now tied up in disputes. Any further work by anoher freelancer on that contract would be a horrible mess to figure out what part of that contract was done by freelancer A and what was done by the new freelancer.

 

You would take a contract between you and a client and just scribble a new clients name on it? No, because it's a binding agreement. 


Tom R wrote:

@Mary W wrote:

Some clients either hire more than one freelancer and/or leave the job open because they are not sold on the freelancer they hired.


Except for the fact the contracts, one agreed to and the job awarded, are between the client and *that* freelancer. They just can't take me off a contract and put you on it. What if there were milestones already paid? What if it's an hourly project and money is still being processed. Then there is any disputes that client might have with the freelancer or vice versa which is now why they are looking for a new freelancer. Again that contract is now tied up in disputes. Any further work by anoher freelancer on that contract would be a horrible mess to figure out what part of that contract was done by freelancer A and what was done by the new freelancer.

 

You would take a contract between you and a client and just scribble a new clients name on it? No, because it's a binding agreement. 


You're mixing contracts and jobs. A client can open any number of contracts based on the same job posting.


@Mary W wrote:

Some clients either hire more than one freelancer and/or leave the job open because they are not sold on the freelancer they hired.


 That mkes more sense to me. I was thinking the same thing becuase I was looking at the perfect job that fit my skills, but it's done by a freelancer but job is still open.

lakitel
Ace Contributor

 In most cases, if a job shows up in the search then it's still available.

 

 If it says hired and yet the job is still listed, it's possible the client needs more than one freelancer. It should say under every job "x freelancers needed" in white with a green background. I'm not 100% sure how the system works, but I believe that a listing is considered as no longer available once the positions needed have been filled.

 

 I would also advice that if it's a slightly older job, like for example three days or so, you should check the client activity to make sure that the client is still interacting with the job listing, as it does sometimes happen where a listing goes up, and the client forgets about it. Usually though, that's new clients to the platform who came to try and then decided not to go through with it.

 

 If you stick with rated clients with a verified form of payment, you should be ok.

taustinray
Community Guru

There is no clarification. The question about how jobs are staying open and accepting bids after someone was hired for the job has been speculated. Some say it's because the client needs multiple freelancers, but yet there is an option to say "I need X amount of freelancers." so if they say they need 1 why do they need to keep looking? Others say it's because it allows the client to not have to repost the job if the freelancer they hired doesn't work out. Which also doesn't make sense because everything is tied to that contract between the client and the freelancer. You just can't switch up freelancers on an existing project.

 

Really I believe this is a bug or just poor design. I noticed there was a job today that was still open for bidding even though it showed 1 Hired. Yet just below that it shows in the "Complete Jobs" list, already closed, paid out and freelancer feedback given. So what is the reason that this job is still open? It shouldn't be. Most would believe this is because it allows the freelancers to still submit proporals and burn up connects so they would have to buy more. It's a bit hard not to find this logic true. The only way you know the job has a freelancer hired is if you notice that "1 Hired" line mixed in with all the other proposal details. Why it doesn't flag it and highlight for people to see that it's been awarded, I don't know.

 

But perhaps the extra fees will pay for this to be overhauled to be something that actually works right.


@Tom R wrote:

There is no clarification. The question about how jobs are staying open and accepting bids after someone was hired for the job has been speculated. Some say it's because the client needs multiple freelancers, but yet there is an option to say "I need X amount of freelancers." so if they say they need 1 why do they need to keep looking? Others say it's because it allows the client to not have to repost the job if the freelancer they hired doesn't work out. Which also doesn't make sense because everything is tied to that contract between the client and the freelancer. You just can't switch up freelancers on an existing project.

 

Really I believe this is a bug or just poor design. I noticed there was a job today that was still open for bidding even though it showed 1 Hired. Yet just below that it shows in the "Complete Jobs" list, already closed, paid out and freelancer feedback given. So what is the reason that this job is still open? It shouldn't be. Most would believe this is because it allows the freelancers to still submit proporals and burn up connects so they would have to buy more. It's a bit hard not to find this logic true. The only way you know the job has a freelancer hired is if you notice that "1 Hired" line mixed in with all the other proposal details. Why it doesn't flag it and highlight for people to see that it's been awarded, I don't know.

 

But perhaps the extra fees will pay for this to be overhauled to be something that actually works right.


Tom,

 

It is not a bug. It is the way Upwork intended it to be. There are jobs that have not hired anyone that are still open that are 3 years old. There are jobs that the client may hire someone and have agreed privately that is a test or temporary job, and then hire another person.

 

 https://community.upwork.com/t5/Freelancers/Jobs-Expiring-but/m-p/83907#M37359

 

Some jobs just don't get closed as the client is new and doesn't know how to close it. But there are many that they want to see how the person who hired them works out before closing the job. Even though there is a choice to hire for x amount of freelancers I have seen clients hire more then one off the same post without using the option that they want x amount of freelancers.

 

I was hired for a job awhile back that she hired three of us on a trial basis. Although this was not stated in the job description it was discussed with the freelancers during the interview.

In all my job postings I always said I was hiring only one freelancer, but I often hired more than that. Sometimes it was my intention all along to hire multiple people. Sometimes I simply was really impressed by two different people and hired them both.

 

I have hired three to five people while saying I only wanted one. The most people I hired for a single job was about a dozen, but that was by private invite.

Preston,**Edited for community guidelines**. If you might hire more that one person why not 'fess up and just say that in your posting. I am guessing that you have never been a freelancer and had to put up with this kind of mess.**Edited for community guidelines**

Though not a bug, it's still poor design.

 

Ok Upwork, here's how its done:

 

Add a conditional, Clients can't "hire" without closing the job. They can "trial" or "PoC" phase the job.

 

I would also add a sweet, friendly bit of text to the posting (required field, with a default "Job Open, Still Accepting Applications").  And give it options like "We hired someone to request a prototype (or more samples)" "We Hired somone and they are rocking it"

 

 

Thanks for the feedback, Willi.

 

When a client hires a freelancer for a job, they are asked if they'd like to close the posting or keep it open. Some clients choose to keep the posting open because they are planning to hire more than one freelancer for the project or may come back to it if the first hire doesn't work out. We'd like to give them that option.

~ Valeria
Upwork

You thank Willi for the feedback but don't seem to take it seriously. Willi suggests options that would help the contractor but your statement makes clear that the policy is to help the client, not the contractor. 

By the way, I have also suggested ways to make this less frustrating for contractors and there have undoubtedly been other recommendations too. Upwork does not appear to respect its contractors enough to either make these changes or explain why it is not willing to make them.   


@Cathy C wrote:

You thank Willi for the feedback but don't seem to take it seriously. Willi suggests options that would help the contractor but your statement makes clear that the policy is to help the client, not the contractor. 


 How would it help the contractor to force a client to close a job rather than preserving the option of hiring an additional contractor (or more than one) later?

 

I've been hired after a client has hired someone else, on very good jobs. One of them was a $6,000 fixed price job. I'd hate to have missed out on that because some freelancers don't want to have to bother to check hires on a job before bidding and make an informed decision.


@Valeria K wrote:

Thanks for the feedback, Willi.

 

When a client hires a freelancer for a job, they are asked if they'd like to close the posting or keep it open. Some clients choose to keep the posting open because they are planning to hire more than one freelancer for the project or may come back to it if the first hire doesn't work out. We'd like to give them that option.


 Valeria, I 100% agree with leaving this optional. But, what do you think about offering the client another, similar option to close the job when closing the contract? It seems likely that clients who want to keep the job open at hiring might often be ready to close it when they've completed a contract, but either forget about it or assume that closing the contract will close the posting.

vladag
Community Manager
Community Manager

Hi Tiffany,

 

Thank you for the suggestion, we'll share it with our Product team.

Untitled

Tiffany,

 

If the client is really open to proposals after hiring someone, then there should be a way to indicate that.  If they are not open to hiring someone else for a specific job,  but still wants more proposals, that could be indicated as well. Either way, we should know if the client really wants proposals or not and we should be able to filter jobs by this status.  

 

Not only would this spare the contractor from wasting time to submit proposals, it would help the client as well. Contractors would be more willing to submit proposals if they know that the client is open to them.

 

Upwork: When a client closes the post, don't they still have access to the proposals from those who applied? If not, why not? It would be really helpful if what the client sees and has access to were not so opaque to contractors.

 

It is time intensive and maddening it is to have to sort through numerous posts to find the ones that have not already been filled. Contractors should be able to know the status without having to open each individual post. 

 

Designing the platform to be more helpful for contractors is possible. This is not asking too much and might make me (and others) more inclined to use it. 


@Cathy C wrote:

 

 

It is time intensive and maddening it is to have to sort through numerous posts to find the ones that have not already been filled. Contractors should be able to know the status without having to open each individual post. 

 

 


 I'm surprised by this. We're loosely in the same field, and I can't think of more than two or three times in the past 18 months when I've seen a job posting that was interesting and then discovered that someone had already been hired.

 

In some fields, hiring happens very quickly, but in writing/editing that is not usually the case (except at the extreme low end, which you are not). How often do you check the job feed?

That has not been my experience. Perhaps I search more categories or look at older posts more than you.

 

Either way, this is an issue that can be addressed. Do you really object if a change would make using the platform easier for people like me?

 

 


@Cathy C wrote:

That has not been my experience. Perhaps I search more categories or look at older posts more than you.

 

Either way, this is an issue that can be addressed. Do you really object if a change would make using the platform easier for people like me?

 

 


 Honestly, yes. Upwork has serious issues with stability and bugs, and you'll often see regular users practically begging Upwork to stop adding features (most of which will also be flawed) and fix the infrastructure. 

 

After that's done, if Upwork wants to add conveniences that are only useful to some people, I obviously wouldn't have a problem with that--provided that they could find a way to do it that wouldn't both inconvenience clients and reduce job opportunities for other freelancers. But, we're a very long way from the platform being reliably functional enough to even think about focusing energy, money and dev time on "might be nice if" features.

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