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If we withdraw a proposal, do we get the 'connects' back?

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Active Member
Maricris S Member Since: Apr 5, 2020
21 of 54
My client suddenly did not contact me after my last work on friday.we had a contract but it was not logged in because i already said i had issues with time log in and cant download the desk top app.my question is how can i get paid.can somebody check my profile on upwork.thanks
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
22 of 54

Hi Maricris,

 

Thanks for reaching out. For Hourly Contracts, you will need to download the Upwork Time Tracker App to track your time while you are working. Your client is automatically invoiced and billed for the hours you log according to the weekly billing cycle. In this case, you may need to reach out to your client and ask if he can allow adding manual time to your work diary. 

 

Regarding your concern with the time tracker app. Is there any error when you tried to download it?


-Joanne
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Muhammad S Member Since: Jul 12, 2017
23 of 54

Happy, Happy we got clear answer, happy now.

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Asad A Member Since: Apr 11, 2019
24 of 54

Yup, you are right

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Dmitriy M Member Since: Mar 23, 2020
25 of 54

Mark F wrote:

Venudhar B wrote:

Hello,
UpWork Says That A Freelancer Gets Back His/Her Connects After 30 Days.

UpWork Closes The Job Automatically After 30 Days If No Action Has Been Taken By Client.


I have never heard Upwork say that, where does Upwork say that.  You only get your connects back if the job was closed without hiring by the client or Upwork closes it for violating a policy.  If the job expires, it will also be closed but you do NOT get your connects back.

 


> If the job expires, it will also be closed but you do NOT get your connects back.

This sounds like really unfair and predatory practice from Upwork!

There is no good reason to consume the 'connects'.

Expired job should be equal to canceled job or the job where different freelancer was hired.

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Community Guru
Petra R Member Since: Aug 3, 2011
26 of 54

Dmitriy M wrote:

Expired job should be equal to canceled job or the job where different freelancer was hired.


You don't get your connects back when a different freelancer was hired either-

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Nitin S Member Since: Jan 11, 2017
27 of 54

We will get the connects back only if the Job is canceled. Mostly the job duration is around 30 days.

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Liefford M Member Since: Aug 11, 2017
28 of 54

That means even I withdraw my application since the job post is still active, so I will not get back my FREE connects. What if they already hired someone - same process?

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Waleed B Member Since: Jun 18, 2019
29 of 54

thanks for helping.

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Md. Nazrul I Member Since: Feb 12, 2017
30 of 54

Thanks, the answer was need for me. 

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