If we withdraw a proposal, do we get the 'connects' back?

[bud-scannavino]

I searched but didn't see the answer. Anybody know? Thanks!

[petra_r]

---

Cesar R wrote:

I've also seen two jobs i've submitted a proposal being cancelled yet i dont have any connects being refunded.

---

You probably saw job posts expire, rather than being cancelled

[kimberlypb]

The answer is "no". I contacted support with this same question several months ago and was told that freelancers do not get reimbursed for connects we withdraw a proposal. Unless there's an issue on the client's side and the job was removed by Upwork, freelancers do not get reimbursed for withdrawing proposals.

[notariq]

No, I don't think we get the connects back. I withdraw from couple of proposal which were pending for couple of months and I didn't get the connects back.

[mehediahmed4161]

You will get the connections back if the job canceled. 

[iam_shakeel]

According to the new upwork policy you can get back your connects when:

**Edited for Community Guidelines**

**Edited for Community Guidelines**

**Edited for Community Guidelines**

[petra_r]

---

Shakeel K wrote:

**Edited for Community Guidelines**

---

1. Not true

2. Not true  

3. Not new and it's not "identified as spam" - it's when it was removed for violating the terms of service  

---

Shakeel K wrote:

According to the new upwork policy

---

What "new Upwork policy"?

[egaruth]

Hi Shakeel,

Thank you for reaching out to us. I edited your post to avoid confusion. Please note that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

As a gentle reminder, please be mindful of the Community Guidelines when posting in the Community.

[6bce7311]

I to did not get the connects back when job is cancelled by the client please look into on my issue and give my connects back I am paying for evry connects

[812dd08c]

Hi Amirali,

I have checked your account and I can confirm that Connects has been returned back to your account for a cancelled job. You can validate this by going to your Connects History page. Let me know if you need further assistance. Thank you!