Jul 31, 2016 04:59:53 PM by Bud S
I searched but didn't see the answer. Anybody know? Thanks!
Solved! Go to Solution.
Jul 31, 2016 05:04:22 PM by Tiffany S
No.
The only way you get the connects back is if the job is canceled.
Jul 24, 2020 11:47:13 PM by Petra R
Cesar R wrote:I've also seen two jobs i've submitted a proposal being cancelled yet i dont have any connects being refunded.
You probably saw job posts expire, rather than being cancelled
Aug 27, 2020 11:58:02 AM by Kimberly B
The answer is "no". I contacted support with this same question several months ago and was told that freelancers do not get reimbursed for connects we withdraw a proposal. Unless there's an issue on the client's side and the job was removed by Upwork, freelancers do not get reimbursed for withdrawing proposals.
Aug 28, 2020 01:23:30 PM by Nouman T
No, I don't think we get the connects back. I withdraw from couple of proposal which were pending for couple of months and I didn't get the connects back.
Sep 5, 2021 08:02:25 AM Edited Sep 5, 2021 09:09:21 AM by Nikola S
According to the new upwork policy you can get back your connects when:
**Edited for Community Guidelines**
**Edited for Community Guidelines**
**Edited for Community Guidelines**
Sep 5, 2021 08:54:23 AM Edited Sep 5, 2021 09:09:33 AM by Nikola S
Shakeel K wrote:**Edited for Community Guidelines**
1. Not true
2. Not true
3. Not new and it's not "identified as spam" - it's when it was removed for violating the terms of service
Shakeel K wrote:
According to the new upwork policy
What "new Upwork policy"?
Sep 5, 2021 09:11:54 AM by Nikola S
Hi Shakeel,
Thank you for reaching out to us. I edited your post to avoid confusion. Please note that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.
As a gentle reminder, please be mindful of the Community Guidelines when posting in the Community.
Jul 19, 2022 01:53:43 PM by Amirali B
I to did not get the connects back when job is cancelled by the client please look into on my issue and give my connects back I am paying for evry connects
Jul 19, 2022 04:08:45 PM by Arjay M
Hi Amirali,
I have checked your account and I can confirm that Connects has been returned back to your account for a cancelled job. You can validate this by going to your Connects History page. Let me know if you need further assistance. Thank you!