Dec 20, 2020 09:54:24 PM by Sristi P
In my lifetime billings by client the amount is more and even after deducting 20% service fee, the amount available as balance is way too low. Kindly help.
Dec 21, 2020 12:02:59 AM Edited Dec 21, 2020 01:54:59 AM by Aleksandar D
Hi Sristi,
'Lifetime Billings by Client' are total earnings over the lifetime of your contracts, by client. I checked and it looks like the calculation is correct. Could you please let me what's not right there? Regarding your earnings, I checked and it seems that you have some funds in the 'In Review' and 'Pending' tabs of your Reports page. Were you referring to those funds?
Thank you.
Dec 21, 2020 01:16:13 AM by Sristi P
Dec 21, 2020 02:35:56 AM by Aleksandar D
Hi Sristi,
Can you please send me a private message with the screenshots so that I can check and assist you further?
Thank you.
Aug 3, 2022 01:51:19 AM by Youlmez Y
Dear All I have the same issue can you please help me to understand?
Thank you
Aug 3, 2022 06:28:35 AM by Annie Jane B
Hi Youlmez,
Thank you for reaching out to us. I checked your account and I can confirm that the calculations are correct. Can you please elaborate on what seems to be the problem that you see with your earnings? We'll be more than happy to help.