Oct 1, 2020 03:50:02 AM by Sabeeh S
I entered incorrect IBAN for local bank transfer and made a payment that hasn't been processed yet. My actual IBAN is different from the one that I entered by mistake. Can this payment be canceled please and the balance be returned back to my Upwork account?
Oct 1, 2020 04:00:24 AM by Goran V
Hi Sabeeh.
Unfortunately we can't cancel a withdrawal once it's been initiated. If your funds are not reversed back to Upwork after 8 business days, let me know here and our team will assist you further. Thank you.
Oct 8, 2020 03:27:30 PM by Sabeeh S
Oct 8, 2020 06:01:58 PM by Joanne P
Hi Sabeeh,
If the funds are still not reflected after 8 business days, please let us know. Thank you.
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