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Incorrect Bank Information

152dd4e8
Active Member
Sabeeh S Member Since: Oct 1, 2020
1 of 4

I entered incorrect IBAN for local bank transfer and made a payment that hasn't been processed yet. My actual IBAN is different from the one that I entered by mistake. Can this payment be canceled please and the balance be returned back to my Upwork account?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Sabeeh.

 

Unfortunately we can't cancel a withdrawal once it's been initiated. If your funds are not reversed back to Upwork after 8 business days, let me know here and our team will assist you further. Thank you.

~ Goran
Upwork
152dd4e8
Active Member
Sabeeh S Member Since: Oct 1, 2020
3 of 4
The balance still hasn't been refunded back to my Upwork account. Can you
please check?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Sabeeh,

 

If the funds are still not reflected after 8 business days, please let us know. Thank you. 

~ Joanne
Upwork
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