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Randy's avatar
Randy M Community Member

Incorrect Messages Indicator

Still happening as of just a few minutes ago.  Smiley Sad

3 REPLIES 3
Andrea's avatar
Andrea G Community Manager

Hi Randy,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Randy's avatar
Randy M Community Member

This is still a problem.  The indicator has been telling me all day long that I have 3 unread messages when I have none.  Clear my cache and cookies.  No luck.  Tried another browser.  No luck !

Joanne's avatar
Joanne P Moderator

Hi Randy,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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