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Paul's avatar
Paul C Community Member

Incorrect Verified Surname

Good morning Upwork,

After completing some work and checking my profile, l have found that my verified surname has been incorrectly set by Upwork in the verification process. My profile name is correct,  but the verified name on all documents has been set to 'Paul Coor' instead of 'Paul Cook'. Can this please be corrected to the correct surname of 'Paul Cook', as per my profile, so l can be paid. Please see attached.

Regards and thanks

Paul Cook

 

Screenshot_20240426_091109_Samsung Notes.jpg

1 REPLY 1
Joanne's avatar
Joanne P Retired Team Member

Hi Paul,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork