Incorrect amount

1f405438 · ‎05-23-2021

I was supposed to be paid 301,259 NGN into my local bank account but I was paid 250,000 NGN.. I contacted my local bank , they said they didn’t charge for exchange rate! Kindly look into this. I have attached my bank statement as a proof and highlighted the particular amount I received from Upwork

PradeepH · ‎05-23-2021

Hello Ifemayowa,

I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you.

Pradeep H.

petra_r · ‎05-23-2021

Ifemayowa O wrote:
I have attached my bank statement as a proof and highlighted the particular amount I received from Upwork

That amount isn't from Upwork though. The highlighted transactions are from a different sender (and not one transaction, but several.)

Why are you paid in Nigerian currency if you are a native German living in Stuttgart, Germany?

a_lipsey · ‎05-23-2021

Ifemayowa O wrote:
I was supposed to be paid 301,259 NGN into my local bank account but I was paid 250,000 NGN.. I contacted my local bank , they said they didn’t charge for exchange rate! Kindly look into this. I have attached my bank statement as a proof and highlighted the particular amount I received from Upwork

Didn't you post about this a few days ago and already have a ticket open about it? I believe a number of people advised you about the currency conversion rate.

jr-translation · ‎05-24-2021

Amanda L wrote:
Ifemayowa O wrote:
I was supposed to be paid 301,259 NGN into my local bank account but I was paid 250,000 NGN.. I contacted my local bank , they said they didn’t charge for exchange rate! Kindly look into this. I have attached my bank statement as a proof and highlighted the particular amount I received from Upwork
Didn't you post about this a few days ago and already have a ticket open about it? I believe a number of people advised you about the currency conversion rate.

Not to mention the bank fees but that post got deleted.