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Initiating a money trace

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Active Member
FRED KOFI AMPOMA A Member Since: Nov 20, 2017
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How do I get in contact with an upwork agent to initiate a money trace?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Fred, 

I'll be able to help you. Could you please confirm the Reference ID of the transaction that you are referring to so that I can check this for you. 


-Avery
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Active Member
FRED KOFI AMPOMA A Member Since: Nov 20, 2017
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Hi Avery, thanks for replying,

 

The reference ID is 275030712

 

pls help.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 5

Hi Fred, 

I checked the transaction you are referring to and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and our team will assist you further.

 

In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.


-Avery
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FRED KOFI AMPOMA A Member Since: Nov 20, 2017
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Ok but could it be possible that payment is being delayed at my bank. because of the payment confirmation e-mailers?

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