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leopold_faye
Community Member

Inquiry about payment authorization

Hello,

I am writing to ask for a serious inquisition about a fund transaction authorization made on the 4th of December 2019. My bank still confirms that no transfer has been made.

I attach to this message a picture of the mail sent by upwork after authorizing the payment.

 

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Leopold,

 

If you don't receive your funds by tomorrow let us know here and our team will initiate a trace on your transaction. Thank you.

~ Goran
Upwork

View solution in original post

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Leopold,

 

If you don't receive your funds by tomorrow let us know here and our team will initiate a trace on your transaction. Thank you.

~ Goran
Upwork

Hi,

Could you please initiate a trace on my transaction please. The deposit seems to not have been done.

Thanks!

Hi Leopold,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your funds. Thank you.

~ Goran
Upwork

Alright. Thank you

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