Inquiry about payment authorization

[leopold_faye]

Hello,

I am writing to ask for a serious inquisition about a fund transaction authorization made on the 4th of December 2019. My bank still confirms that no transfer has been made.

I attach to this message a picture of the mail sent by upwork after authorizing the payment.

[g_vasilevski · Accepted solution]

Hi Leopold,

If you don't receive your funds by tomorrow let us know here and our team will initiate a trace on your transaction. Thank you.

[leopold_faye]

Hi,

Could you please initiate a trace on my transaction please. The deposit seems to not have been done.

Thanks!

[g_vasilevski]

Hi Leopold,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your funds. Thank you.

[leopold_faye]

Alright. Thank you