Jan 14, 2020 02:42:26 AM by Martina O
Hello,
I have requested a payment of my funds more than 10 days ago but I haven't received them in my bank account yet.
I wanted to know if this is related to the fact that my funds are lower than $100 and if not could someone help me track my payment.
Thanks in advance.
Jan 14, 2020 02:55:47 AM by Goran V
Hi Martina,
Are you refering to your withdrawal from January 7th? If not, could you please confirm the date of the withdrawal. Thank you.
Jan 14, 2020 04:06:20 AM by Martina O
Jan 14, 2020 04:14:16 AM by Petra R
Martina O wrote:
I am referring to the latest withdrawal request made on the 7th of January
In which timezone is the 7th more than 10 days ago?
That's 4 business days. If it has still not arrived after 8 business days ( on Friday) you can contact Support.
Jan 14, 2020 04:16:33 AM by Goran V
Hi Martina,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your funds. Thank you.
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