Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Inquiry about payment

Active Member
Martina O Member Since: Apr 2, 2019
1 of 5

Hello, 

I have requested a payment of my funds more than 10 days ago but I haven't received them in my bank account yet.

I wanted to know if this is related to the fact that my funds are lower than $100 and if not could someone help me track my payment.

Thanks in advance.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Martina,

 

Are you refering to your withdrawal from January 7th? If not, could you please confirm the date of the withdrawal. Thank you.


Untitled
Active Member
Martina O Member Since: Apr 2, 2019
3 of 5
I am referring to the latest withdrawal request made on the 7th of January
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 5

Martina O wrote:
I am referring to the latest withdrawal request made on the 7th of January

In which timezone is the 7th more than 10 days ago?

 

That's 4 business days. If it has still not arrived after 8 business days ( on Friday) you can contact Support.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Martina,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your funds. Thank you.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS