I was unable to find any Instant Pay method on your account. Would you like for a ticket to be created so that we can look into why this did not work for you?
re: "I was unable to find any Instant Pay method on your account."
That is correct. There is no Instant Pay method on my account. When I submitted my credit card number, it was rejected. Maybe the same thing that happened to me happened to the original poster. Or maybe it is something else. I posted a screenshot in the Instant Pay thread in the Announcements section. The error message I received is not unknown to the development team.
re: "Would you like for a ticket to be created so that we can look into why this did not work for you?"
No, don't worry about that.
But thank you for asking.
I have checked your account and can see that the the account you have added for instant pay was rejected. I have shared your account information with the team, and they will get in touch with you to assist you further with your concern.
Thank you for checking!
It does show Instant Pay listed as a payment method. I didn't get any error message about it being rejected when added. Is it because of the type of bank?
The team is currently looking into it, and will have more explanation as to the issue with this payment method. If you don't hear back within 24-hours, you can come back here, and our team will assist you further.
Thank you for reaching out to us, Cutter.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with this concern.
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