I'm sorry about the delay in getting back to you. I have already followed up with the team that's handling your case and they'll get back to you directly on the same ticket. Thank you for your continued patience.
Our team has also shared additional instructions on your ticket. Please follow the instructions and follow up directly on your ticket with any additional questions so that our team can assist you further. Thank you.
I'm having the same issue, already have an existing ticket. Disappointing, as I removed my previous payment preference, now have to wait an additional 3 days for that one to get verified again.