I just had my first "bad" interview experience. I gave my client a quote for the work he needed done. He didn't want to pay the amount I had quoted. I explained why my quote was so high but he still wasnt interested. Which is pretty fair so I left it at that.
He kept messaging me trying to haggle me down. After I rejected this and tried to end the conversation he kept messaging me and he called me : petty, small minded and "dont be an ***hole".
During this he was still trying to convince me to take his offer and that I will get more work and bonuses from him.
Did this ever happen to any of you? Are there rules against this?
Solved! Go to Solution.
Hi! A client just insulted me and was aggressive and inappropriate. I blocked him, but I don't know where to "report him to Upwork". I can't find any link that isn't a robot or FAQ forum to actually send a message to someone at UpWork. Can someone share the link with me?
I'm sorry to hear about your experience. Could you please click on my name and send me a private message with the name of the client and a screenshot of their communication with you?
I'm sorry this happened to you. This is inappropriate and not allowed on Upwork. I believe I found the client you are referring to and we'll take proper actions.
Paul, I agree with what Charles has shared with you. Please try not to be too upset by this experience.
The Client is an idiot; it's as simple as that! My rate is my rate. Personally I don't negotiate it, and I don't explain it---period.
Once you've reported him and discussed the issues simply "flush it" and move on. Best of luck to you, Paul!
Pat. I'm not really upset. I just want to make sure this doesn't happen to other people.
In this case I felt I had to explain my rate. My rate was significantly higher than what he budgeted for the job. Because during the interview I found out the project was alot more complex and would take alot longer than was described in the job post.
Thanks for your reply. Best of luck to you!
You definitely did nothing wrong.
Some people stick hard to their rates, some lower them but then are firm on what they bid, and some negotiate. All are valid choices.
Receiving abuse from a client is never acceptable and never warranted in response to a discussion of fees.
Paul, I'm glad you're not upset. Unfortunately this type of thing has happened to others and will continue to do so. As you know, there are some real idiot jerks that are everywhere; not just confined to the brick and mortar world.
Regarding your explanation of rates---whatever works for you, Paul. I just made a decision many years ago whereby I don't negotiate or explain my rates. Whenever someone has tried to negotiate me I simply state it's not negotiable. At that point we either continue or part ways. It works for me.