Sep 5, 2018 06:41:55 AM by Gianluca T
Hello there,
I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid.
This link redirect to somebody who had the same exact problem (only difference by bank is in Italy not in France)
Can you help me?
Sep 5, 2018 07:50:42 AM by Avery O
Hi Gianluca,
I've shared your issue with the Customer Support Team and they will reach out to you to assist you further.
Jul 18, 2019 10:16:01 PM by USAMA I
Jul 18, 2019 10:50:36 PM by Avery O
Hi Usama,
I found this article online that has an example of how the IBAN number for Pakistan should be formatted. You may also try reaching out to your local bank to confirm the IBAN format for your bank account.
May 14, 2020 01:21:27 AM by Damien R
Hi,
I've got the same issue with a french IBAN. I tried to enter the IBAN in the format mentioned here : https://www.xe.com/ibancalculator/sample/?ibancountry=france
Could you please help me solve this issue ?
Thanks
Damien
May 14, 2020 01:41:15 AM by Goran V
Hi Damien,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your IBAN number. Thank you.
Sep 17, 2020 01:31:50 AM by Abdul S
Hello there,
I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid
Sep 17, 2020 01:42:49 AM by Goran V
Hi Abdul,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Mar 15, 2021 05:56:12 AM by Sabrina M
I am also facing the same issue of invalid IBAN number. I have written the correct IBAN and account number. Please help me.
Mar 15, 2021 06:02:54 AM by Goran V
Hi Sabrina,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Mar 20, 2021 07:22:33 PM by Denes T
I have the same issue, after typing my swift code. IBAN code was invalid.
Best regards,
Denes
Mar 20, 2021 08:44:25 PM by Pradeep H
Hello Denes,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H
May 12, 2021 03:41:40 AM by Vuk R
I have the exactly same issue, after typing my swift code. IBAN code was invalid.
Regards,
Vuk
May 12, 2021 03:59:15 AM Edited May 12, 2021 04:01:36 AM by Aleksandar D
Hi Vuk,
I checked and it looks like you already created a support ticket regarding your IBAN number. I'll follow up with the team handling your case and you can expect an update very soon.
Thank you.
May 12, 2021 04:42:30 AM by Vuk R
Thanks Aleksandar,
Yeah, I've made one today, but I can't still open the ticket, unsure why, so figured out to post here, since no one confirmed it's opened.
Jul 20, 2021 05:50:11 AM by Myriam S
hello i'm facing the same problem of invalid IBAN number could you help me
Jul 20, 2021 05:57:48 AM by Aleksandar D
Hi Myriam,
We'll have one of our agents reach out to you directly via a support ticket to assist you further.
Thank you.
Oct 30, 2021 07:46:29 PM Edited Oct 30, 2021 07:46:44 PM by Nemanja P
Hi,
I'm having the same issue with invalid IBAN number.
Thanks,
Nemanja
Oct 30, 2021 09:39:07 PM by Pradeep H
Hi Nemanja,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep
Mar 23, 2022 04:37:34 AM by Victoria P
Hi! I have the same issue with a french bank, can you help me?
Mar 23, 2022 05:29:14 AM by Andrea G
Hi Victoria,
Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.
Jul 5, 2022 04:06:59 PM by Azza M
hello i'm facing the same problem of invalid IBAN number could you help me ?
Oct 13, 2022 03:17:35 PM by Ali I
I have the same issue, after typing my swift code. IBAN code was invalid. I'm from Turkey.
Best regards.
Oct 13, 2022 03:59:23 PM by Joanne Marie P
Hi Ali,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jan 27, 2022 09:57:36 AM by Ali C
Hello there,
I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid.
Thanks!
Jan 27, 2022 11:54:54 AM by Bojan S
Hi Ali,
Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.
Thank you!
Jul 31, 2022 04:51:21 AM by Tarik Emre Y
hello i'm from turkey and when I am trying to write my IBAN format I am having invalid format problem as my other Turkish friends had before. Though, its valid format. How can I fix this problem as soon as possible ?
Jul 31, 2022 08:53:49 AM by Annie Jane B
Hi Tarik,
Thank you for reaching out to us. Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.
Jul 31, 2022 09:35:40 AM by Tarik Emre Y
hello; problem is not solved although I wrote it deleting the spaces. Could you please help me ?
Jul 31, 2022 11:17:22 AM by Andrea G
Hi Tarik,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 12, 2022 05:04:13 AM by Pradeep H
Hi Jaime,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep
Sep 9, 2022 04:29:10 AM by Ali K
Hello,
I am facing the same problem. When I enter my IBAN number, I get the same red text saying that the IBAN I entered is invalid. The swift code and the IBAN nr are both correct.
Could you please help me sort this out? Thank you.
Sep 9, 2022 06:00:42 AM by Andrea G
Hi Ali,
It looks like you were able to add your payment method to your account already! If you need any further assistance please let us know. Also, in order to activate the payment method, please remember to fill out your Form W-8BEN.
Sep 9, 2022 12:43:09 PM by Andrej R
I have this same issue. I am using the SWIFT number given on my account on Wise, and then it says the IBAN number is invalid, even though it is displayed on the same page on my account. Can I get in touch with anyone?
Sep 9, 2022 02:25:16 PM by Arjay M
Hi Andrej,
I have checked your account and it looks like you were able to set up your payment method on your account. We take the security of your account very seriously. For security reasons, your new payment method will become active in three calendar days. Feel free to check this help article for more details.