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gt-12
Community Member

Invalid IBAN Number

Hello there,

I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid.

 

This link redirect to somebody who had the same exact problem (only difference by bank is in Italy not in France)

 

https://community.upwork.com/t5/Freelancers/Problem-adding-my-IBAN-in-my-payment-Method/m-p/358985#M...

 

Can you help me?

52 REPLIES 52
aocumen
Community Manager
Community Manager

Hi Gianluca, 


I've shared your issue with the Customer Support Team and they will reach out to you to assist you further.


~ Avery
Upwork
gt-12
Community Member

Thanks, written instructions would be preferred
40ddcd76
Community Member

Upwork says your IBAN should not b your account number. But Iban is combinition of account number.
Please solve my issue.
aocumen
Community Manager
Community Manager

Hi Usama, 

I found this article online that has an example of how the IBAN number for Pakistan should be formatted. You may also try reaching out to your local bank to confirm the IBAN format for your bank account. 


~ Avery
Upwork
drussier
Community Member

Hi,

 

I've got the same issue with a french IBAN. I tried to enter the IBAN in the format mentioned here : https://www.xe.com/ibancalculator/sample/?ibancountry=france

Could you please help me solve this issue ?

 

Thanks

Damien

Hi Damien,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your IBAN number. Thank you.

~ Goran
Upwork

Hello there,

I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid

Hi Abdul,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
Upwork

I am also facing the same issue of invalid IBAN number. I have written the correct IBAN and account number. Please help me.

Hi Sabrina,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
Upwork

I have the same issue, after typing my swift code. IBAN code was invalid.

 

Best regards,

 

Denes

Hello Denes,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H



Upwork

I have the exactly same issue, after typing my swift code. IBAN code was invalid.

 

Regards,

 

Vuk

Hi Vuk,

 

I checked and it looks like you already created a support ticket regarding your IBAN number. I'll follow up with the team handling your case and you can expect an update very soon.

 

Thank you.

~ Aleksandar
Upwork

Thanks Aleksandar,

Yeah, I've made one today, but I can't still open the ticket, unsure why, so figured out to post here, since no one confirmed it's opened.

hello i'm facing the same problem of invalid IBAN number could you help me 

Hi Myriam,

 

We'll have one of our agents reach out to you directly via a support ticket to assist you further.


Thank you.

~ Aleksandar
Upwork

Hi,

I'm having the same issue with invalid IBAN number.

Thanks,
Nemanja

Hi Nemanja,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you.

Pradeep



Upwork
vipriet
Community Member

Hi! I have the same issue with a french bank, can you help me?

Hi Victoria,

 

Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.

 

~Andrea
Upwork
af760925
Community Member

Hi, I have the same problem.

Could you help me?

Oh, you just have to remove the spaces... Issue solved ๐Ÿ™‚

88a32f21
Community Member

hello i'm facing the same problem of invalid IBAN number could you help me ?

6f14f7c0
Community Member

I have the same issue, after typing my swift code. IBAN code was invalid. I'm from Turkey.

 

Best regards. 

Hi Ali,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

Here is the screenshot;

Thank you
73bc05cc
Community Member

Hello there,

I'm trying to set up my payments system (Direct to Local Bank) and after successfully entering the SWIFT code (in the Bank Information section) I enter the IBAN code (Account Holder section) and it says that it's invalid.

 

Thanks!

Hi Ali,

 

Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.

 

Thank you!

~ Bojan
Upwork
53384dc4
Community Member

hello i'm from turkey and when I am trying to write my IBAN format I am having invalid format problem as my other Turkish friends had before. Though, its valid format. How can I fix this problem as soon as possible ?

Hi Tarik,

 

Thank you for reaching out to us. Could you please try deleting spaces in the IBAN number and entering it that way? Let us know if the issue persists.


~ AJ
Upwork

hello; problem is not solved although I wrote it deleting the spaces. Could you please help me ?

Hi Tarik,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

I have the same issue, could someone help me please?

 

Hi Jaime,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you,

Pradeep



Upwork
alikas
Community Member

Hello, 

 

I am facing the same problem. When I enter my IBAN number, I get the same red text saying that the IBAN I entered is invalid. The swift code and the IBAN nr are both correct.

 

Could you please help me sort this out? Thank you.

 

 

Hi Ali,

 

It looks like you were able to add your payment method to your account already! If you need any further assistance please let us know. Also, in order to activate the payment method, please remember to fill out your Form W-8BEN.

 

~Andrea
Upwork
a804acaa
Community Member

I have this same issue. I am using the SWIFT number given on my account on Wise, and then it says the IBAN number is invalid, even though it is displayed on the same page on my account. Can I get in touch with anyone?

Hi Andrej,

 

I have checked your account and it looks like you were able to set up your payment method on your account. We take the security of your account very seriously. For security reasons, your new payment method will become active in three calendar days. Feel free to check this help article for more details.

 

~ Arjay
Upwork
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