Nov 29, 2019 07:46:42 AM by Valentyn S
Hello, I'm facing problem with adding new payment method (Wire Transfer to Ukrainian bank - Raifeissen Bank Aval) - after filling SWIFT CODE field (with AVALUAUK value), I'm trying to fill IBAN field, but it always shows that it's incorrect, but I doublechecked IBAN I'm using with bank, and I'm sure it's correct. It's in format UA77380805000000002600XXXXXXX
Any ideas how to fix it?
Nov 29, 2019 08:23:39 AM by Bojan S
Hi Valentyn,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Nov 30, 2019 03:27:51 AM by Valentyn S
Just checked with another browser (Firefox) - issue persists. Clearing cookies/cache doesn't fix it as well
Nov 30, 2019 03:36:00 AM by Valentyn S
Ok, I found where's problem coming from - right now I'm living in Poland, and on upwork I specified my current location as "Poland", but I want to get paid to ukrainian bank account (which is my home country, and I willing to pay taxes there) and for IBAN field validation regexp looks like:
<input data-regexp="/^PL\d{26}$/" type="text" name="accountNumber" id="accountNumber" value="" data-name="IBAN Number"...>
So, that's why it doesn't allow me to add "UA...." IBAN, so, how should I solve it - change country on upwork to Ukraine, then add payment method, then switch back to Poland, or is there any better options? Because AFAIK I can't change countries on upwork so frequently
Nov 30, 2019 08:08:36 AM by Aleksandar D
Hi Valentyn,
You should be able to add your bank account. I already sent you a PM with more information.
Thank you.
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