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Invoices greyed out

stillj
Ace Contributor
Janet S Member Since: May 20, 2021
1 of 5

Good morning, Everyone.

I have a quick question.

Searching to see what I've been paid thus far via a client that pays by the job, I discovered that all of the client's invoices are currently greyed out.

The invoices, including the fee invoices to Upwork are there, but there is a grey italic message saying- 'pending' under all the invoice types.

Is this because, so far, this is an ongoing open-ended contract... sort of, I think?

Mostly curious. I am making pdfs of the invoices because I have done the work and he agrees (is my assumption) by approving the milestones.

And I am concerned because the work is somewhat unusual in nature.

All the Best to you all.

Sincerely,

stillj

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 5

Hi Janet,

 

Could you please reach out to me via PM (click on my name) with more details about the payments you're referring to so that I can assist you accordingly? Thank you.

~ Goran
Upwork

View solution in original post

stillj
Ace Contributor
Janet S Member Since: May 20, 2021
3 of 5

Thank you, Goran. Yes. I will message you now.

tlbp
Community Guru
Tonya P Member Since: Nov 26, 2015
4 of 5

Look at the Transaction history tab. It will tell you when each payment will be made. 

 

https://support.upwork.com/hc/en-us/sections/360002707493-Reports-Earnings

 

stillj
Ace Contributor
Janet S Member Since: May 20, 2021
5 of 5

Thank you! Woman Happy

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