Upwork issued faulty invoice without the clients address. This invoice does not adhere to Norwegian laws and is not valid, and I am effectively breaking the law. The client is now unresponsive so I cant get a full address.........I have reached out to Upwork support but they do not seem to understand the issue and cannot "guarantee" that the client will respond....So now I am just breaking the tax laws in Norway because of Upworks invoices. Great. What should I do?
It is not possible to see if the client has a address before the invoices are issued, then the client doesent respond when I ask for an address...
It is a necessity to include a full address and/or company registration number in most european countries... How can Upwork generate invoices that blatantly breaks many European laws?
Both freelancer and client addresses is displayed on invoices issued by Upwork if the client is located in a VAT country. I can see that you also have a ticket for this and our team will assist you further directly on your ticket. Thank you.
client is in a VAT country. However, Norwegian laws don't differentiate
this in the same manner. According to my local tax laws, ALL invoices to
foreign clients need a full address. Not sure why you differentiate in that
manner, probably because of US tax laws.
I really find it disconcerting that a client can "hide" their address and
that Upwork doesn't show the address clearly on the invoices.
In the future, I will make it clear to clients that they need a full
address on their Upwork profile. However, I need to trust their word
because I can't see this before the invoice arrives.
Anyways, thanks for acknowledging my question.
Sorry, we were unable to save your application. We were unable to process your proposal due to missing address information. Add your full address.
How can I fix ths problem?