Is anyone able to delete file uploads I messaged?

[Anna S]

I think that phenomenon happens to a lot of us! I know I tried to go back the same day and delete, but couldn't. The time limit must be short.

[Mr J]

Have you ever been able to delete your files from Upwork's servers?

[Luiggi R]

Hi Mr J,

It looks like the job posts you are referring to are still active. Are you needing assistance closing them? If so, feel free to let me know, so we can assist you further.

Thank you.

[Nina K]

Hi Petra,

The time limit to edit the message is 1 hour from the time it was written.

[Anna R]

I assume that by the time they answered the files were already downloaded and saved on their PCs. I wish there's an option to delete files.

[Goran V]

Hi Esraa,

Please contact our customer support via ticket and send us more details about your case, so that our team can advice you accordingly. Thank you.

[Kristy C]

I am able to delete files I uploaded to potential candidates, but I have a file in a dropbox link that was shared by a recruiter I had temporarily hired. How can I delete the file in the dropbox link that I created? 

[Robyrt C]

I had to block my freelancer because I wasn’t able to delete bank account numbers accidentally send to him. I do not want to send you guys my banking routing and account numbers either. So I can not send file if that’s what you guys are requesting down below

[Goran V]

Hi Robyrt,

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and will assist you further with your messages. Thank you.

[Mr J]

I also can not delete files uploaded. This is more a problem on ad postings. The files were for recruitment, and should not be available to everyone after the job is closed. I need to delete files from public ad posts that are closed. This is a problem on the Upwork platform, or policy.