Apr 22, 2021 11:27:11 AM by Andri Fajar A
Hi there Upwork guru,
I have finished a project with my client and he is satisfied with my work, but he never ended the contract. Recently, I found a button to end a contract, but I also wonder if I ended this contract, will my client can still give me feedback or a rating? and If a freelancer like me ends the contract, will it be bad for my profile or will it still count as a job success rate if I'm the one who ends the contract?
Thank you
Solved! Go to Solution.
Apr 22, 2021 11:28:27 AM Edited Apr 22, 2021 11:30:08 AM by Preston H
Yes. Go ahead and close the contract.
The client will automatically be notified that he has an opportunity to leave feedback.
If the client never leaves feedback... it won't have a negative impact on your JSS.
Apr 22, 2021 11:28:27 AM Edited Apr 22, 2021 11:30:08 AM by Preston H
Yes. Go ahead and close the contract.
The client will automatically be notified that he has an opportunity to leave feedback.
If the client never leaves feedback... it won't have a negative impact on your JSS.
Apr 23, 2021 12:37:49 AM by Andri Fajar A
Hi Mr. Preston
Thank you so much for the information, it helps a lot!
I will close the contract right now
Thank you very much!
Apr 23, 2021 02:20:26 AM by Petra R
Andri Fajar A wrote:I will close the contract right now
If the client was happy, it is always better to politely encourage the client to end the contract rather than closing it yourself, so you can get feedback.
When freelancers end the contract, clients often don't bother to leave feedback.
Whilst this doesn't HURT your JSS, it obviously doesn't help it either.