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» Forums » Freelancers » Re: Is it possible to refund a premium?
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haasmurilo
Community Member

Is it possible to refund a premium?

I have bought the premium plan by a mistake on last saturday and I want to know if it's possible to refound.

2 REPLIES 2
AveryO
Community Manager
Community Manager

Hi Murilo, 


Let me go ahead and check this with the team and I'll get back to you once I have more information. 


~ Avery
Upwork
AveryO
Community Manager
Community Manager

Hi Murilo, 

 

The team and I checked your account further, and they will be unable to refund the upgrade fee. This is because, upon upgrade, you submitted some proposals which cost some Connects. You may view your Connects History by going to your Membership & Connects page in your Settings page.


~ Avery
Upwork
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