Yea for some reason they called Upwork and upwork recommended them to start a separate contract with me since it's a different scope... But really it's the same project. I told them to use milestones but it's hard to argue with what Upwork rep told them you know... I would never do more than 1 active contract with any client, especially a new one.
Sounds like the contract is already a wreck. If you've delivered what was asked, then I suppose you could tell them that they get one more round and everything needs to be documented so that you can go through and make sure you cover everything, but after that revisions are out of scope.
Not knowing any details, nobody can really tell you what to do. You need to figure it out, but definitely don't open a second contract. They can't add a new milestone without releasing the current one, which I think is why they were looking at another contract.
Yea, I've been stressing over this for a few weeks. They are rarely available during the day and then when they are ready they expect you to drop everything and rush their project first. Huge micromanagers.
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More
Upwork partnered Red Bay Coffee and artists commissioned from our own platform to bring the Wake and Make blend to life. We asked the creatives to share their freelancer journeys.Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More