I have an account with Upwork. I am trying to hire someone and the system won't let me. Please let me know what I need to do to correct the situation. Its rediculously difficult to get a quick answer out of you guys.
Why the HELL is it impossible to con tact you guys. I've never met a company with such a terrible support. For some reason i can not verify my card, because i've entered the currency in danish kroner. After 2 or 3 attempts I was told by your system to contact support. However The options i have is 1. A generic chat bot . with 4 or 5 default answers and a community that can opviously not help me verifying my card. I will take my business elsewhere, and truly hope that you will try to improve the culture in your company.
Today I checked a job post on work. I know that freelancers cantshare email id with clients but can you tell me are freelancers allowed toshare their email id in response to a question on upwork like question of What si your email id was asked in a job post?
With the recent changes to Upwork TOS, all communications should be done via Upwork messaging. It is not allowed to communicate outside of Upwork before a contract is placed. We realize that some tools and services require the sharing of an email address to gain access. If you require access to a system before a contract starts, you may share your email address for the sole purpose of gaining access to a system. All communications, however, must still take place on the Upwork platform.
I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your job posts. Thank you.