Is there a phone number or email address you can contact Customer service at?

[Jenah L]

I, too, will be taking my business elsewhere because of this issue. I have been using Upwork for years and have always loved it, but there is no one to help with a problem that is now keeping me from making money, so what other choice is there but to leave? I don't understand how they have no real people available to help their clients. Very unprofessional, if you ask me.

[Heidi K]

I AGREE HORRIBLE SUPPORT SYSTEM...CANT GET A TEXT AN EMAIL OR A PHONE CALL TO YOU

[Petra R]

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Heidi K wrote:

I AGREE HORRIBLE SUPPORT SYSTEM...CANT GET A TEXT AN EMAIL OR A PHONE CALL TO YOU

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Just ask your question here!

[Bojan S]

Hi Heidi,

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

Thank you.

[Dana H]

I need to talk to someone at Upwork about how to get applicants only from MA

Please send me a phone number

Your ticket system is NOT helpful

[Goran V]

Hi Dana,

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your job posts. Thank you.

[Valeria K]

Hi Kenneth,

You can follow the link Pandora provided, click Help button and submit a help request after sharing some information about the issue you are having. Alternatively, you can post your question here and we'll be happy to help.

[Michael S]

I can not open a ticket following this link. For me right now it appears as i can not get in contact with you about my problem. Please provide me with a way to reach out to the support.

[Goran V]

Hi Michael,

One of our agents will reach out to you directly and assist you further, thank you!

[Michael S]

Highly needed and much apprechiated.