Is there a phone number or email address you can contact Customer service at?

[Jeffrey Rolf L]

I have tried unsuccessfully for a way to get in touch by phone or to file a ticket for at least 20 minutes. 

I need to resolve an issue with my account.

**Edited for Community Guidelines**

[Nina K]

Hi Jeffrey,

We'll have one of our representatives reach out to you directly to assist you. You should be hearing from them very shortly.

[Ehren V]

The "Get Help" button keeps disappearing on my browser.  It's there one second but when I try to click on it, it disappears. I can't submit a ticket cause I can't even make it that far. Is anyone else having this issue? 

Why is it so difficult to get assistance?

**Edited for Community Guidelines**

[Dahlia F]

Hi how do I switch my account from freelancer to wanting to hire somebody?

Thanks

Dahlia

[Goran V]

Hi Dahila,

In order to open a client account follow this steps: 

1. Click the Accounts menu and choose Settings.
2. Click the Create a company link at the bottom of the settings list on the left.
3. Choose Create a client company.

If you need further help let me know, thank you!

[Kuppanna R]

Upwork not opening whats issue

[Avery O]

Hi Kuppanna, 

A member of the Customer Support Team will get in touch with you to assist you with verifying your email address.