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Is there a phone number or email address you can contact Customer service at?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
31 of 33

Hi Kuppanna, 

A member of the Customer Support Team will get in touch with you to assist you with verifying your email address. 


-Avery
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Active Member
Maria P Member Since: Oct 20, 2019
32 of 33

I'm stuck in a very annoying bug loop on your website! I'm required to verify my email and when I click on the link in the email I get redirected to the following message:

 

"This email verification link has expired or is incorrect.

We have sent a new verification link to xxxx@xxxxxxxxxxxx.uk.

Use this new link to verify your email address."

 

Despite the fact that I immediately click again and again on the link in the ever increasing number of verification emails in my inbox, it always displays the same message!

Even more annoying is the fact that when I land on your Support page in about 5 seconds I am again redirected to my profile for no apparent reason. Therefore I cant even register a ticket the normal way! Rest assured I tried 3 different browsers (Chrome, Firefox, Explorer) and the same happens on all of them. Check your site for bugs, it’s ridiculous!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
33 of 33

Hi Maria,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out directly via email to assist you further with verifying your email address.

 

Thank you.

~ Aleksandar
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