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Matej's avatar
Matej B Community Member

Is there a way how to remove a bad internal review?

Hi. Is there a way how to remove a bad internal review?

I had one client who was unclear with their expectations while talking.

I took the contract and then found out they wanted something else we discussed.

I'd have top-rated status without their bad review now.

Now I have a JSS of 77% instead of 100%. Which hurts my credibility a lot.

Is there some way to remove their bad internal review?

2 REPLIES 2
Jamie's avatar
Jamie F Community Member

What do you mean by 'internal' review? Do you mean private feedback?

If so then, no, you cannot have it removed unless you have a top-rated perk available.

Matej's avatar
Matej B Community Member

Yes. I meant private feedback. Right, I was so close to the top-rated😐