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Is there a way to report a (current, not potential) client for asking to take work off of Upwork?

Active Member
Cheri D Member Since: Jun 14, 2010
1 of 7

I occasionally am asked by prospective clients to take work outside of upwork, and of course decline, and report their job posting. but what can I do when it is a client I am currently working for, who asks this AFTER some hourly work has been logged? I don't see anywhere within the contract to report a client for this behavior. Also, the request was made via text so there's no record of it on Upwork. What to do?

Community Guru
Abinadab A Member Since: Sep 26, 2016
2 of 7

Tough spot to be in!

Consider NOT reporting them until after the contract has ended.

If you report them and Upwork warns them about it they'll know you are the one who reported them and will likely leave a terrible review.

 

Re:  Also, the request was made via text so there's no record of it on Upwork.

 

Do people still text lol. Anyway, it's for this reason that it is advised to keep, or at least reference all comms on Upwork messages.

Ace Contributor
Remi O Member Since: Jun 6, 2016
3 of 7

Some clients don't know that asking such is a literal violation. I've had clients ask me this and I simply explain to them that it is against the TOS and I could lose my account (read: livelihood). They usually apologize and we keep going on Upwork.

 

Some clients think they're doing you a favor by asking so that you get all the money and not have to pay fees. Some are just looking to get the work done and not pay you, (how would you ensure that you get paid without the 3rd party protection offered on Upwork?)

 

So Cheri, I'll say let your client know the consequences and he should understand. If he still insists, you might have to run.

 

 

 

Ace Contributor
Sheila F Member Since: Apr 6, 2017
4 of 7

I had a client do that, offer to pay me outside of Upwork after we had started working together, and some payments had been made. I declined the offer, explaining how Upwork handling payments is useful to me, and that was that.

 

This is basically a good client and I got the impression that they made the offer as a favor to me, sort of a bonus. Maybe they said that outright, I don't recall. I've continued to do work for them.

 

Not sure I would do the same for other clients.

Community Guru
Preston H Member Since: Nov 24, 2014
5 of 7

If I had a CURRENT client who asked me to take work off of Upwork, I would just say no and continue earning money from him through Upwork.

Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 7

Why would you not just say, "Actually, Upwork's TOS require us to work through the platform for two years." ?

 

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
7 of 7

Hi Cheri,

 

Can you please send me a Pm with more information so I can check this for you? Also, you can flag any activity that looks suspicious or seems inappropriate by clicking on the flagging option. Please check this help article for more information. Thanks.


-Joanne
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