I occasionally am asked by prospective clients to take work outside of upwork, and of course decline, and report their job posting. but what can I do when it is a client I am currently working for, who asks this AFTER some hourly work has been logged? I don't see anywhere within the contract to report a client for this behavior. Also, the request was made via text so there's no record of it on Upwork. What to do?
Tough spot to be in!
Consider NOT reporting them until after the contract has ended.
If you report them and Upwork warns them about it they'll know you are the one who reported them and will likely leave a terrible review.
Re: Also, the request was made via text so there's no record of it on Upwork.
Do people still text lol. Anyway, it's for this reason that it is advised to keep, or at least reference all comms on Upwork messages.
Some clients don't know that asking such is a literal violation. I've had clients ask me this and I simply explain to them that it is against the TOS and I could lose my account (read: livelihood). They usually apologize and we keep going on Upwork.
Some clients think they're doing you a favor by asking so that you get all the money and not have to pay fees. Some are just looking to get the work done and not pay you, (how would you ensure that you get paid without the 3rd party protection offered on Upwork?)
So Cheri, I'll say let your client know the consequences and he should understand. If he still insists, you might have to run.
I had a client do that, offer to pay me outside of Upwork after we had started working together, and some payments had been made. I declined the offer, explaining how Upwork handling payments is useful to me, and that was that.
This is basically a good client and I got the impression that they made the offer as a favor to me, sort of a bonus. Maybe they said that outright, I don't recall. I've continued to do work for them.
Not sure I would do the same for other clients.