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Is there a way to restore a recently closed account?

bosas
Active Member
Egidijus B Member Since: Jun 13, 2021
1 of 4

Hello, I have closed my account by accident. I wonder if there is a way to restore it? Thanks

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 4

Hi Egidijus,

 

Please know that freelancers aren’t allowed to have multiple accounts as this is a serious violation of Upwork's Terms of Service.

 

I restored your old account as per your request, but you should close the new account you created to stay in compliance with Upwork's Terms of Service.

 

~ Nikola

Untitled
bosas
Active Member
Egidijus B Member Since: Jun 13, 2021
3 of 4
Hello,

Thank you for a quick reply.

I closed the new account, but now I am not able to log in at all. The
system does not recognize my email or the old username when I am trying to
log in. Could you please advise how to proceed from here?

Regards,
Egidijus
luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4 of 4

Hi Egidijus,

 

Can you try accessing your account once more? Let me know if the problem persists.

 

Thank you,

~ Luiggi
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