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bontemps
Member

Is upwork really worth it?

I had some success with fixed jobs managing to avoid thiefs. Unfortunatly, agreeing to work a friday night for good money, the lady in question left 5 star feedback but did not pay. 4 hours of my life I will not see again.

 

I decided to do hourly work as we are 'protected'. I recieved a call from a third party to fill in papers to get paid which i did, 3 days ago... still waiting to get paid. Emailed them but nothing. So all those hours I put in seem to be wasted yet again.

 

My question is, is upwork really worth all this for such little money if you are lucky. Its very disheartning putting all your effort into a job for free. Im sure upwork get thier money of course.

 

Maybe I have been unlucky but I think I have made enough money for upwork for free. Im just sooooo glad I am now freelancing for an actual proper company and actually getting paid.

 

Im just sorry for my clients as I have to refuse to send them their work or finish it. They will surley be effected by this and look for alternatives. Of course my feedback will be bad but whats the point of feedback if its for no benefit?

 

 

22 REPLIES 22
vtmthanh
Member

Upwork should take full responsibility and action on this issue, we spend time, labour...and we deserve to be paid for.

 

All the cheaters should be in a black list and Upwork can remove them out as well as  prevent them from posting the work on this website.

thing is, like any online tool, upwork has flaws. Serious flaws...

 

I feel that all the top freelancers, like myself Man Wink will slowly be gone. And all the good clients will follow suit.

 

Sadly I use upwork as need xtra cash like i think alot of people. Unfortunatly most of it actually backfires...

Rai, how does somebody leave you 5-star feedback if they didn't pay you anything?

 

How could you fill out papers for somebody who called you on the phone and not realize something wasn't right?

Answer to 1st question;

Because people are bad. No idea why, maybe she felt bad leaving negative feedback and not paying. But I assure you this happened. This was a fixed job so was aware of the risks. But its not good.

 

Answer to 2nd,

I live in Colombia and the any money coming into my account needs to go through a 3rd party for authorisation. I did it once before and got paid. Nether the less i have an account linked to my account and should get paid eitherway.

I was contacted by Transfast.com

 

Im sure you are defending the site as your right but its not all roses. There are people out there, good people, getting robbed. Maybe you live in happy land where the sun always shines?

Rai, I asked questions about things that didn't make sense to me, and you answered those questions. I have no reason to doubt what you say happened. You clearly have experienced some thing here that most of us have not, though.

 

Everybody here has had some negative experiences, but you have had some unusual ones we don't routinely hear about.

If it was fixed price why did you not have her fund the project before even starting? 

 

That's your protection.

 

Do you even know about the Escrow program?

She did fund the money, I asked for this. But it goes into a holding area which needs to be confirmed.

 

The actual story was she started randomly contacting me just to say hello. Fine the first time but was odd after the 3rd. I told her I was getting creeped out and she withdrew the funds.

 

Escrow? No, cant say i do. All i know id fixed price jobs are a risk.

Rai - Sorry about your bad experience. Some people seem to have been grossly unfair to you. You, on the other hand, seem to have been a bit too trusting, failing to put available safeguards in place. As someone mentioned, there is the time tracker. As mentioned too, there is the escrow fund. Maybe if you read more of the information available on the site you may be able to protect yourself to a great extent against unscrupulous clients. Still, I know there are times we take calculated risks and they backfire - but that cannot be too often.

 

"... Im sure you are defending the site as your right but its not all roses. There are people out there, good people, getting robbed. Maybe you live in happy land where the sun always shines?"

 

And speaking of fairness, that quote you directed at Preston doesn't sound exactly fair. It is not clear where, in his response, he defends the site, or even any insinuation that contractors do not encounter unfair clients. I think someone hurt you so bad and Preston is getting the brunt of it...  

Hi, thanks for your nice email.

 

Yes, too trusting is my problem. I have avoided fixed price jobs where the client has zero feedback.

 

As for my mild attack on Preston, yes, I have had some annoying experienced on upwork. But I have learnt who is a good client and who is not. Preston, I felt, appeared to be questioning my experiece and putting the blame at my door.

 

I do, however, fear for newbees to this site. They will also have to lean the hardway as I did.

Rai, no feedback CAN be left on jobs where nothing was paid.

 

If you work an hourly job, using the tracker, the client is invoiced and charged automatically for the hours you worked.

 

Did you have proper contracts in place, on Upwork for both those projects? Are they in your "my contracts" tab?

 

Your profile is set to private so I can't check but you seem to be misunderstanding how the system works.

 

Did you expect those clients to pay you directly? Outside of Upwork?

 

I left feedback as was paid the fixed price then it got removed. Seeing as i contacted the client directly upwork washed thier hands of the whole thing.

 

Cleints do ask to pay me outside of upwork but i always refuse.

testsandeep
Member


@Rai B wrote:

 

I decided to do hourly work as we are 'protected'. I recieved a call from a third party to fill in papers to get paid which i did, 3 days ago... still waiting to get paid. Emailed them but nothing. So all those hours I put in seem to be wasted yet again.

 


 Rai, are you sure that you have logged time in Upwork tracker while working. If you have done so then your client is automatically billed and amount is paid to you. 

I do not understand why  someone would call you to fill in papers....to what purpose?


@Irene B wrote:

I do not understand why  someone would call you to fill in papers....to what purpose?


 There is a chance that some paperwork for inward international funds transfer had to be filled out due to money laundering andcrime prevention regulations in his country. Not all funds that come into a country are legitimately earned and I guess some countries like to know where such funds come from and what they were for.

 

Transfast are a payment processor a bit like PayPal or Western Union so clearly  chances are he was trying to be paid directly outside Upwork

 

What is unclear in this context is where those funds came from.

 

Was he paid by the client into his Upwork account and then withdrew, or was the client paying direct?

 

If, and it sounds like it, he was having agreements to paid outside Upwork, him coming to Upwork to complain that Upwork isn't protecting him when he was actually defrauding them would actually be really funny......

That's exactly what I was thinking!Smiley Very Happy

Irene, as another 'Guru' please read my reply to the other 'Guru'. You should be helping honest people not judging them.

 

No idea what why you comment with a 'smily face'.

 

Here is an idea. Perhaps help people with ansers rather than 'LOL, Man Tongue.

Petra, as a forum Guru I am a little suprised by your ignorance.

 

Upwork uses a 3rd party money transfer company to certify payment. Im now good for 6 months. After that time I will need to re-confirm my details.

 

Please do not judge me by others or perhaps your standards. I assure you I get paid through upwork.

 

What is 'funny' to you Petra is quite serious and I feel you should think before you speak and not abuse you position here as a 'guru'...

Apparently every 6 months my details need to be logged with a 3rd party pay company the upwork actually uses. From now on, for 6 months, Im good and will be paid without paperwork. Its a legal thing i think who knows.

jolash
Member

Rai,

 

You might want to be more forth coming with information so that you can help other freelancers.

 

Haing worked (both)as a contractor and client on this plaform ( for fixed price jobs), I know that there are features called milestones/payments in escrow.

 

While it might not be impossible for dishonest people to 'work-around' the system , I am curious to know if you worked upfront before a milestone was  funded , or where you offered payment out of the platform ?

 

Do share.

 

NB- did you escalate to CS ?

 I never work without a retainer...perhaps you might consider that strategy. Then you're at least partially protected.

tahir491
Member

Hi Rai,

I think the Upwork policy is that you get funds 5-working days after approval. May be they are counting days after you fill the paperwork. 

You have mentioned 3-days. 

You may have to wait for 2-more days ( the days may increase if they do not count Saturday and Sundays.)

If I am wrong, please correct me so my also be aware of exact mechanism here. 

 

You should be the new 'Guru' haha

 

You are actually quite accurate.

 

Spoke with these 3rd party people and the spoke with upwork. I should get paid in 2 days. Lets see...