Issue in changing personal settings after signed in with google account profile

[f83764ff]

Dear All, I use google to sign into my account. Once logged, I would like to change my settings clicking on my profile picture but once I am at the settings page, it prompts me to re-enter my password. Regardless of which password I try to enter, it does not work.

Please, could you help me to solve this?

Thanks a lot for attention and regards

Davide

[g_vasilevski]

Hi Davide,

Just to confirm, are you still unable to access the settings page of your account? Thank you.

[f83764ff]

Hi Goran,

Yes, still unable to access to settings menu.

Thank you and regards

Davide

[BojanS]

Hi Davide,

We’ll have one of our agents reach out to you directly via email to assist you with this concern.

Thank you!