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Issue in payment withdrawl

Active Member
Nancy G Member Since: Mar 14, 2019
1 of 5

 Actually, recently the bank has been merged with the parent bank and hence changed the Bank name and IFSC code. Due to whic, the Payment I requested for withdrawal has been refunded back in the Upwork account. I didn't find any option to update this, please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Nancy,

 

You`ll need to remove your payment method and add it again, if you have any additional questions let me know. Thank you.


Untitled
Active Member
Nancy G Member Since: Mar 14, 2019
3 of 5
I tried to re-add that but it says name mismatch. Please check.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 5

Hi Nancy,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


Untitled
Active Member
Nancy G Member Since: Mar 14, 2019
5 of 5
Hello, ok I will wait. Thank you
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