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halima_z
Community Member

Issue in uploading profile picture

Hi, I cover my face and having issue in profile picture upload.
Can a female representative help me regarding this issue.

Thanks.
ACCEPTED SOLUTION
aocumen
Community Manager
Community Manager

Hi Halima, 

I'll go ahead and forward your concern to the team so that they can assist you further. 


~ Avery
Upwork

View solution in original post

8 REPLIES 8
aocumen
Community Manager
Community Manager

Hi Halima, 

I'll go ahead and forward your concern to the team so that they can assist you further. 


~ Avery
Upwork
halima_z
Community Member

Thanks alot.
hallroy
Community Member

Hi,

I'm having the same issue with uploading my photo. Any suggestions?

 

Roy 

Hi Roy,

 

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

~ Bojan
Upwork

My picture meets all requirements but it won't allow me to upload the picture. I have cleared the cache and tried different web browsers. 

Thank you for reaching out to us, Sky.

 

One of our team members will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan
Upwork
versailles
Community Member

Upwork has very helpful representatives, both males and females.

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"Where darkness shines like dazzling light"   —William Ashbless

She obviously asked for a female due to religious restrictions...

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