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honey_bawa
Community Member

Issue while purchasing connects

I am trying to upgrade to PLUS plan but I am not able as I am encountering this message

 

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3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Honey,

 

Could you please try clearing your cache and cookies or logging in with another browser to upgrade your membership plan? Thank you.

~ Goran
Upwork
devvrat_sompura
Community Member

I have tried a few Diffrent Cards and Different Methods it still shows the following for my agency plan Purchase!

"Your payment could not be processed. Please choose an alternate payment method or retry again later."

Would it be possible to create ticket and resolve the issue?

Hi Devvrat,

 

Thank you for your message. Could you please contact your card-issuing bank to check the transaction limit and permission to complete international transactions?

 

Thank you,

Pradeep

Upwork
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