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Issue with Bank Swift Code and Bank Branch

Hello everybody!

Some days ago I succesfully ended a project with a new costumer and today, I entered my account to control the withdrawl and get paid.

I needed to change the Payment Method because I moved to Spain and I don't have the same bank as before.

When I went to "set up payments: Direct to Local Bank" and I have entered the swift code the Bank founded by Upwork system is not the same branch I have the billing method with.

Upwork system doesn't find my local bank branch, it finds just the just the main one.


Swift code don't match my bank branch.

What should I do?


Thank you for your answers,



Community Manager
Community Manager

Hi Diana,


We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 


Thank you for reaching out to us. 

~ Bojan

Thank you Bojan.


Kind regards

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