Issue with Opening and Viewing Questionnaires and Forms

[victoriamandrew]

Hi, 

I was recently award a contract, yet I am unable to open and work with the forms and questionnaire my new employer has sent be for onboarding. Would this be due to an internet connection issue on my end, or do you have an extraordinarily high volume of traffic on your site lately? Any help would be greatly appreciated, as I do need to complete the onboarding materials and forms ASAP. Thank you in advance! Cheers,

Victoria

[lysis10]

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Victoria A wrote:

Hi, 

I was recently award a contract, yet I am unable to open and work with the forms and questionnaire my new employer has sent be for onboarding. Would this be due to an internet connection issue on my end, or do you have an extraordinarily high volume of traffic on your site lately? Any help would be greatly appreciated, as I do need to complete the onboarding materials and forms ASAP. Thank you in advance! Cheers,

Victoria

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The file won't download? You can ask them to email it to you. Or wait a little bit to see if you can download it.

[prestonhunter]

Victoria: Upwork interferes with file transfers for a number of reasons, including security scans, file size, file type, etc.

If you and a client want to exchange files with certainty, then use any of your favorite file transfer tools, such as Dropbox, FTP, email, WeTransfer, Google Drive, etc.