Issue with photo

[#1]

I am able to upload a photo, however the cropping tool will not work, or move. 

Any idea how I can fix this?

Thanks!

[#2]

Hi Bonnie,

Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

Thank you!