Issue with the Upwork Plus monthly renewal system, I did not receive my connects.

[7269d67a]

Hello Upwork support,

I urgently need help. My monthly renewal for the Upwork Plus plan has not been processed even though the renewal date has passed. I have not received any connects, which is delaying the visibility of my profile. Please help me resolve this issue. I have attached photos.

[PradeepH]

Hi Jose,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep