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mustafatumbi
Community Member

Issue with upgrading to freelancer plus

When  trying to upgrade from free to freelancer plus I am getting this error, please let me know how do I get around this. "We are in process of subscription renewals and upgrades are not possible during that period. Please come back later."

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Mustafa,

 

I see that your billing date is set to the 15th of every month. That said, your account is currently in process of renewing your Basic subscription plan and you will not be able to make any changes to your subscription during this time. You can try upgrading to the Freelancer Plus plan after 24 hours from your billing date. 

 

Thank you.

Pradeep.

Upwork

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PradeepH
Moderator
Moderator

Hi Mustafa,

 

I see that your billing date is set to the 15th of every month. That said, your account is currently in process of renewing your Basic subscription plan and you will not be able to make any changes to your subscription during this time. You can try upgrading to the Freelancer Plus plan after 24 hours from your billing date. 

 

Thank you.

Pradeep.

Upwork
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