🐈
» Forums » Freelancers » Issues with logging in.
Page options
Mohiuddin's avatar
Mohiuddin H Community Member

Issues with logging in.

I am having a few issues regarding logging in on my upwork account. I'll point out the issues below:

1. About a week or two earlier, I was having to log in every time I wanted to access my upwork profile through browser. It wasn't the case earlier than this. But after 2-3 days, it solved itself somehow.

2. For last 2-3 days, The problem started again. I'm needing to log in every time. This is not a big problem for me, but it's inconvenient for me. I'd like to keep it simple like, "Keep me logged in".

3. Today when I typed, "upwork.com" on my browser, for some reason, it redirected me to the new user signup page. I tried several times, and each time, it took me to the new user signup page. I couldn't even log in. Then I clicked on an upwork link from yesterday (it was the notification page url), and this time, it took me to the notification page bypassing the log in. Meaning, I was already logged in. My question is, if I'm logged in already, why does it ask me to log in every time, and why did it take me to the signup page today?

Is it something I'm doing wrong on my end? Do I need to check something? or does it happen normally?

Note: I use my upwork profile on my mobile app, desktop app, and one browser on my desktop.

1 REPLY 1
Goran's avatar
Goran V Retired Team Member

Hi Mohiuddin,

 

Our team will has reached out to you via ticket to assist you further. You can access your tickets on this Link and follow up with any additional questions you may have. Thank you.

~ Goran
Upwork