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islorvat
Community Member

Issues with notifications

Hello,

 

I'm using the default web app in Google Chrome, and also the Android app.

It's been several weeks since i've been able to get properly notified by Chrome when i receive messages. And on Android, i get notified only if i've recently open the app.

 

I checked both Chrome and the Android app, both of them are whitelisted for push notifications.

Other apps and services work fine.

 

Any idea how to fix this?

 

Thank you!

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Adrian,

 

I’ve escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to look into this issue you're experiencing and assist you accordingly.

 

Thank you! 

~ Bojan
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