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lecora_lee
Community Member

Issuing a refund with insufficient balance?

Hi, 

 

How do I go about requesting to get the funds sent from my Paypal? I read in another forum you can do that, but I didn't see how. I am trying to refund a client their money so we can end our contract, and I don't have the sufficient amount on my freelancing profile to do so. 

 

Thanks for any help! 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Lecora,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 

~ Bojan
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