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Issuing a refund

susanwinlowmedia
Ace Contributor
Susan W Member Since: Dec 30, 2019
1 of 2

Hello,

 

My client paid me three bonuses by accident instead of just one. He requested a refund for two of them, and never having done this before, I had no idea it was the freelancer who actually had to issue it. I figured that part out and based on the two refund requests, I thought I had to issue him two $50 refunds. I issued him one $50 refund based off of one of the requests. I went into the second request to do the second one, and it states $0 need to be refunded. Somehow, I need to issue him another $50 refund, but I have no idea how to do it, and I want to make sure it's calculated correctly what with the fee. It's in my pending as $40 but he needs to get back $50. Any help as to how to do this would be greatly appreciated. Thanks!

 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Susan,

 

I checked, and it looks like you have already processed a refund to your client. Please let us know if you need further assistance. Thank you!

~ Joanne
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