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Community Member

It is not safe to download this file. If you really want to access this file please contact Customer

I'm trying to open this file but it say the above message. Can you help me.

Community Member

Don't try to open the file. Upwork's filters have found something potentially harmful. If you really want the job, knowing that a hazardous file was involved, then you have to contact Support. But why would you want to? The client sent a dangerous file, and that doesn't happen by accident. Either the client made it hazardous, or they passed it around and somehow have acquired hazards, but either way, why not just be glad you weren't scammed or harmed, and look for a legitimate job?

Community Member

Never click files sent.


Ask the client to type into the messages.

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