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Italian VAT and Billing Method

Hi, I am an Italian VAT register to VIES but you write me my VAT number is invalid, Furthermore if I clck in Settings to add billing methods or on other menu voices the result is always the page to change my password. Is it a bug of the tool?

Thanks.

ACCEPTED SOLUTION

Hi Cristina,

I've escalated your issue to our technical team and one of our team members will reach out to directly via ticket and assist you further. Thank you.

~ Goran
Upwork

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7 REPLIES 7
g_vasilevski
Retired Team Member
Retired Team Member

Hi Cristina,

 

Is your VAT showing as verified in the VIES database but is not on Upwork? If yes let me know and our team will assist you further. Thank you.

~ Goran
Upwork

The VAT is inserted in Upwork, but not valid (email of this night). I can't use the menu Settings because every click takes me on the Password Page, and i have to complete my payment data.

Thanks.

If I click on Billing Methods, Tax Information, Get Paid etc I always go to this page in the screenshot.

Here the email received now about Invalid VAT number.

Here my Status on VIES Register.

Hi Cristina,

I've escalated your issue to our technical team and one of our team members will reach out to directly via ticket and assist you further. Thank you.

~ Goran
Upwork

Thanks, yesterday i've send two offers but this night I have these problems.

Have a nice day!

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