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Its an offer on the chat valid during an open contract?

c3a077dd
Active Member
Camila B Member Since: Aug 25, 2021
1 of 10

Hi! 
I have an open contract with a client, I reached the first milestone and got paid, now the client made me an offer to continue the relationship and pay a bonus for a new task on the same contract. 
Is this valid? as is only writen on the chat I want to make sure I will have support. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 10

Hi Camila,

 

Please keep in mind that our fixed price protection does not cover promised funds or unfunded milestones. To learn more about how you're protected, check out this Help Article.
You can also communicate with your client directly to set up a second milestone under the same contract. Thank you.

~ Goran
Upwork
ashrafkhan81
Community Guru
Ashraf K Member Since: Oct 15, 2019
3 of 10
It is not valid and in most cases clients do not pay.

Client already has payment method on file, it hardly takes a minute to create a new milestone.
darrenwall74
Community Leader
Darren w Member Since: Sep 20, 2015
4 of 10

Hi Camilla.

All is good if the client releases the funds (which has happened) on the existing milestone and then funds another.

 

A single contract can have one active but multiple milestones in succession. Once you have completed a new milestone and the funds are released, the client can pay a bonus.

I hope that helps.

c3a077dd
Active Member
Camila B Member Since: Aug 25, 2021
5 of 10

So if the clients offer to cover expenses beside the price on the contract is not valid? 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 10

Camila B wrote:

So if the clients offer to cover expenses beside the price on the contract is not valid? 


What kind of "expenses"? "Expenses" for what?

 

There have been some very nasty scams recently which involved "paying" a bonus for sending money or crypto or gift cards and then the  bonus was reversed....

c3a077dd
Active Member
Camila B Member Since: Aug 25, 2021
7 of 10

Phone Bills related to a SIM card. 

tta192
Community Guru
Andrei T Member Since: Aug 30, 2016
8 of 10

If you don't trust them enough yet, just ask for the estimated costs to be paid upfront. Once you develop a longer history with the client you can allow for more flexibility. Paying as a bonus is really convenient and it's not automatically a red flag - but make sure it's small amounts and paid often.

You can also set a limit for the pending bonus as a percentage of what you already received on the contract, so you don't take a hit if they decide not to pay.

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
9 of 10

Camila B wrote:

So if the clients offer to cover expenses beside the price on the contract is not valid? 


Upwork does not have an expense processing system. If you incur any, you will still pay the fee on your earnings.

But if you are buying crypto for the client and he promises to pay by bonus, giving you a huge commission, no, that's a fraud. 

darrenwall74
Community Leader
Darren w Member Since: Sep 20, 2015
BEST ANSWER
10 of 10

Hi Camilla.

If a job you worked on included expenses related to the task, the client can pay for them as a bonus after the work is completed or factor into the cost of a milestone/project.

 

Personally, I'd want to know all costs up-front and cover them with the milestone/project cost.

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