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Ive Earned 1400 dollars on upwork and I have the other citeria, can we move to top-rated please?

pierre_buys
Active Member
Pierre B Member Since: Jan 3, 2019
1 of 16

Ive Earned 1400 dollars on upwork and I have the other citeria, can we move to top-rated please?

joansands
Community Guru
Joan S Member Since: Mar 18, 2019
2 of 16

You have to be 90% or above for 13 out of 16 weeks to get Top Rated. Look at your stats.

pierre_buys
Active Member
Pierre B Member Since: Jan 3, 2019
3 of 16
Hi Joan, Which I have:
Job Success score
100% Job Success
Last updated Jun 9
Clients who would recommend you
100%
Long-term clients
8%
Top Rated eligible weeks
16 of 16
joansands
Community Guru
Joan S Member Since: Mar 18, 2019
4 of 16

Do your stats say you are top rated for 16 out of 16 weeks? How could that be? It takes some time before you get a JSS. To be Top Rated, you have to have a JSS of 90% or above for 13 out of 16 weeks.

pierre_buys
Active Member
Pierre B Member Since: Jan 3, 2019
5 of 16

Ive been using Upwork for months I don't understand what you mean how could that be? Ive been looking at the countdown week 12 of 16, 13 of 16 as I was working. I have completed alot of good work for happy customers.

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 16

Joan, Rising Talent weeks count toward top rated eligiblity.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
7 of 16

Hi Pierre,

 

Recent account holds refers to policy violations or performance notifications you've received in the past 90 days. After about 3 months it will be removed and your account may be considered for Top Rated badge.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

pierre_buys
Active Member
Pierre B Member Since: Jan 3, 2019
8 of 16

Thank You Aleksander that was the answer I was looking for, not just look at your stats, look at yours stars I've I have done that. Now I know.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
9 of 16

Hi Pierre,

 

Thanks for reaching out. I checked and it seems that you are not meeting all the requirements for becoming a Top Rated. Kindly, follow up on our Help Article about Becoming Top Rated and compare the requirements with your My Stats page.

 

Thank you.

~ Aleksandar
Upwork
pierre_buys
Active Member
Pierre B Member Since: Jan 3, 2019
10 of 16

I have read the top-rated requirements alot, is it because of the account hold? this was discussed with upwork support and resolved. The client mentioned working outside the platform and I did not. Was resolved.

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