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Community Member

JSS Score not moving at all.

Kindly assist me in finding out why my JSS score is not moving at all after three positive feedbacks. Thanks.

Community Member

Same problem about my friend profile , maybe it's depend on completed  job quantity .

Community Member

Your friend might have clients who have left negative private feedback although they provided 5 stars for the public to see.

Community Member

JSS updates on a 2 week schedule. Has it been more than 2 weeks since your JSS last changed?

Community Member

Thanks for your reply. Jss has updated and no change, that is why I wanted to know what could be wrong.

Community Member

My JSS was calculated 59% I've got 5-star review from my client and which is weird. Could you tell me what is going on with my JSS calculation?


5-star public, but poor private. And private is what really counts for JSS

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