Apr 29, 2019 12:30:53 PM by Laze D
Several days ago, I saw that my JSS dropped from 100% to 96% and because I had a lot of contracts in the past two months, I started looking for bad reviews(3.5 stars). Found only one and asked for it to be removed.
Both the public and private feedbacks were removed and today I log in and my JSS is 92%. I look through my contracts to clean off two unresponsive clients. I end one of the contracts and now my JSS has dropped to 90%.
I can't understand this. Why is my JSS dropping?
Apr 29, 2019 01:24:36 PM by Petra R
Laze D wrote:
I can't understand this. Why is my JSS dropping?
Private feedback in the 80s and over half your ended contracts ending with no feedback.
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